Yes Nigel they are making some good points. You do seem to be a great advocate and probably would like to draw more people to the sport.
Those whiners will always come and go. But the more people you can attract to the sport, the bigger it lives - longer AND better. There are a lot of kids who need the opportunity to try out wrestling. Some will be stars, others will have great memories. Make it as easy as possible for all of their guardians (parents/grandmas/etc).
Those guardians are consumers, and happy consumers spread the word and testify. Thus you get free marketing to the unknowing, who also begin to consume.
Grow your market through more consumers, not bleeding the same consumers dry of their money, NOR their patience.
By the way, I also saw less chaos for the organizers, they seemed happier too. And I also saw fewer kids (non-wrestlers) running around. Maybe cause they could find a pseudo-parent to kid-sit for 1/2 day. True for some I know.
PS: Thanks for the great advice you (and Richard too) gave me. I'm new to the board and appreciated they quick and reliable assistance.