Ok, not looking to buy trophies. Found out after repeated emails today that they had posted the user id and password, so that's after the fact. The matrix has been messed up all week long, for instance only two kids listed at 8&U 110 before I entered my kids, after I entered my kids it still showed two kids entered. Yet again someone chiming in not understanding the concept at hand. The chain of communication and care for letting a club know was not there. And yes I would rather have a kid get one match compared to none. Mat time doesn't mean automatically placing.